COMMUNITY NEEDS SURVEY

2009

Each year UCS surveys community stakeholders — primarily other health and social service providers — to ask how our programs are viewed in the community. Is UCS delivering quality service? Are the services accessible? Are they fully meeting needs?

This year we surveyed 147 different community stakeholders. Our aim is to elicit information that can help us improve services and advance the way we work with our community partners.

To summarize, some respondents had specific concerns, and we responded directly. To improve relationships within the community, we also made some changes in our public communications and in the way we deliver services.

Here are the responses for 2009. (.pdf file)

Thanks to all community stakeholders who took time to help evaluate our work. The more feedback we hear from the community, the better we can do our job.